Privacy policy

PRIVACY POLICY

Last updated: February 23, 2026

Goaltown.io operates this website and online store (the “Services”). This Privacy Policy explains how we collect, use, process, disclose, and protect your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.


1. Personal Data We Collect

“Personal data” means any information that identifies or can reasonably be linked to an identifiable person.

We may collect the following categories of personal data:

Contact Information

• Name
• Billing address
• Shipping address
• Email address
• Phone number

Payment Information

• Payment card details (processed via secure third-party providers)
• Transaction confirmation
• Payment history

Account Information

• Username
• Account preferences
• Order history

Transaction Information

• Products viewed
• Items added to cart
• Purchase and return history

Communications

• Customer support inquiries
• Email correspondence

Technical & Device Data

• IP address
• Browser type
• Device identifiers
• Usage data
• Cookie data

We do not knowingly collect personal data from children under 18.


2. Sources of Data

We collect personal data:

• Directly from you (when placing orders or contacting us)
• Automatically via cookies and analytics tools
• From Shopify (our hosting provider)
• From payment processors
• From affiliate tracking systems (UpPromote)


3. How We Use Your Personal Data

We process personal data for the following lawful purposes:

Contract Performance

• Order fulfillment
• Payment processing
• Shipping coordination
• Personalization of QR products

Affiliate & Commission Tracking

• Cookie-based attribution (30 days)
• Commission validation
• Payout processing

Customer Support

• Responding to inquiries
• Resolving disputes

Marketing (where consent applies)

• Promotional emails
• Product announcements

You may withdraw marketing consent at any time.

Security & Fraud Prevention

• Account authentication
• Fraud detection
• Transaction monitoring

Legal Compliance

• Compliance with tax and accounting regulations
• Responding to lawful requests


4. Sharing of Personal Data

We may disclose personal data to:

• Shopify (hosting & infrastructure)
• Payment processors (e.g., Shopify Payments)
• Fulfillment partners
• Logistics providers
• UpPromote (affiliate tracking)
• IT and analytics providers

We do not sell personal data.

We may share data where required by law.


5. Relationship with Shopify

Our store is powered by Shopify.

Information submitted through the Services is processed by Shopify in accordance with Shopify’s own Privacy Policy.

Shopify may process data to:

• Provide store functionality
• Enable payment processing
• Support personalized advertising features

For details, see:
https://privacy.shopify.com


6. International Transfers

Personal data may be transferred outside your country of residence.

Where data is transferred outside the EEA or UK, we rely on:

• Standard Contractual Clauses
• Adequacy decisions
• Legally recognized safeguards


7. Data Retention

We retain personal data only as long as necessary to:

• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

Retention periods may vary depending on legal obligations.


8. Your Rights (EEA / UK Residents)

Where applicable, you may have the right to:

• Access your personal data
• Request correction
• Request deletion
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent

To exercise your rights, contact:

📧 support@goaltown.io

We may require identity verification before fulfilling requests.

You also have the right to lodge a complaint with your local data protection authority.


9. Cookies & Tracking

We use cookies for:

• Store functionality
• Affiliate tracking (30-day attribution)
• Analytics
• Security

Disabling cookies may affect functionality and commission attribution.

For details, see our Cookie Policy.


10. Data Security

We implement technical and organizational measures to protect personal data.

However, no system is completely secure. Transmission of data occurs at your own risk.


11. Children’s Data

Our Services are not intended for individuals under 18.

We do not knowingly collect data from minors.

If you believe a minor has provided data, contact us for removal.


12. Updates to This Policy

We may update this Privacy Policy for operational, legal, or regulatory reasons.

Changes take effect upon publication.

The “Last updated” date will reflect revisions.


13. Contact Information

If you have privacy-related questions:

📧 support@goaltown.io
🌐 https://goaltown.io